FAQ

What are my shipping options?

We use Canada Post for all of our shipping.  We charge a flat rate fee of $8.95 per order, unless your order is over $50, then the shipping is free.

When will I receive my order?

Usually we ship the day you order, however our policy is up to three business days for processing.  Canada Post guidelines is 2 to 8 days depending where you are located.

What methods of payments do you accept?

We use Paypal as our payment gateway.  You can use American Express, Mastercard, Visa or login to use your paypal balance. All prices are in Canadian currency.

Are your oils organic?

All of our oils are 100% pure and natural, of therapeutic grade and free from any chemicals or pesticides. Although all of our products are of premium quality, not all of the oils are certified organics.

Can your oils be ingested?

Our essential oils are pure, and in many cases, food grade. However, we do NOT recommend the ingestion of essential oils.  They are highly concentrated and have the capacity to cause serious damage if used internally without the necessary expertise required in administering it. This is supported by the International Federation of Aromatherapists that does not recommend ingestion of essential oils unless under the supervision of a Medical Doctor who is qualified in clinical aromatherapy.

Are any of your products tested on Animals?

We do not carry out any tests on animals.  Any toxicology information is obtained from reference materials.

What is an essential oil?

Essential Oils are the highly concentrated, volatile, aromatic essences of plants. The purest essential oils come from carefully cultivated and wild grown plants from climatic and geographic regions throughout the world.

What is an carrier oil?

Carrier oils are also referred to as vegetable oils and base oils. They have extensive applications in Aromatherapy because they are used to dilute Essential Oils or absolutes for application. They are also used in the manufacturing of cold-process soaps and for massage by Licensed Massage Therapists. Each Carrier Oil has different properties and the choice of carrier oil can depend on the therapeutic benefit being sought.

 

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